The Union Public Service Commission (UPSC) is the central constitutional body that conducts various examinations for recruitment to civil services and other posts in the government of India. The UPSC Civil Services Examination (CSE) is one of the most prestigious and competitive exams in the country, which selects candidates for the Indian Administrative Service (IAS), Indian Foreign Service (IFS), Indian Police Service (IPS), and other central services.
However, sometimes candidates may face some issues or problems related to the UPSC exams, such as:
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- Errors or discrepancies in the application form, admit card, or result
- Difficulty in accessing the online portal or downloading the documents
- Queries or doubts regarding the eligibility criteria, syllabus, exam pattern, or selection process
- Grievances or complaints regarding the conduct of the exam, evaluation of the answer sheets, or declaration of the result
- Requests for change of exam center, date, or medium
- Appeals for re-checking or re-evaluation of the marks or answer sheets
- Any other feedback or suggestions for improvement of the UPSC exam system
If you are a UPSC aspirant or candidate who is facing any of these issues or problems, or have any queries or complaints regarding the UPSC exams, then you can register your complaint or query with the UPSC authority through the following methods:
1. Register Complaints Related to Online Applications
If you have any query, issue, or complaint regarding submitting an online recruitment application form through the One Time Registration (OTA) platform (upsconline.nic.in) for UPSC exams such as CSE, NDA, CDS, IES, and other examinations, use the below methods for lodging your complaints.
- For Technical Support related to Online Application:
- Helpline Number: +911123388088 / +911123098591
- Email: upscsoap@nic.in
- For UPSC Exams Notification Query:
- Phone Number: +911123098591
- For Online Recruitment Application & Admit Card:
- Helpline Number: +911123385176 / +911123098591
- Email: oracell-upsc@nic.in / oracell-upsc@gov.in
- Online Support:
- Complain online to UPSC (Click Here)
2. Complaint to UPSC
If the problems are still not resolved, we suggest you contact the Union Public Service Commission and the higher authority to redress your complaints. For a formal complaint, you can lodge an online grievance or write to the Commission.
Begin by visiting the extensive Frequently Asked Questions (FAQ) section on the UPSC website (upsc.gov.in). Many common queries find answers there.
Further, use the below methods for raising your concerns to the authorities:
- UPSC Facilitation Counter (Suvidha Kendra):
- Phone Number: +911123098543 / +911123385271 / +911123098591
- Email: Send a query email at feedback-upsc@gov.in
- Online Complaint: Visit the official website of the UPSC (www.upsc.gov.in) and click on the ‘Contact Us’ link at the bottom of the homepage.
Tips: You can also contact the officials by using the contact numbers and email addresses of the various sections and officers of the UPSC, such as the Secretary, Joint Secretary, Under Secretary, Controller of Examinations, etc. For this, visit the “Directory” page of the website from the About Us section of the menu.
For any help regarding SC/ST/OBC/EWS/PwBD categories and certification, call the UPSC Helpline Number 1800118711 to resolve the case.
You can send your complaint or query to UPSC and the relevant section or officer including:
- Your name, roll number, exam name, and the details of your issue or problem.
- Exam details
- Any supporting documents if required.
For a formal complaint, you can lodge an online grievance to UPSC through the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) of the Government of India.
After successful submission, you will receive an acknowledgement and a reference number for your complaint or query, which you can use to track the status and response of your complaint or query online.
Write a Formal Complaint Letter:
You can also visit the UPSC office in person or send your complaint or query by post to the following address:
- Secretary, Union Public Service Commission, Dholpur House, Shahjahan Road, New Delhi – 110069.
In your grievance letter, include all the relevant details and supporting documents with reference as mentioned earlier.
The appointed Nodal authority in UPSC will try to resolve your complaint or query as soon as possible, and inform you of the outcome or action taken through email, message, or post.
Important Note:
However, you should note that the UPSC has the final authority and discretion to decide on any matter related to the UPSC exams, and its decision shall be binding and final. You should also note that the UPSC does not entertain any requests for re-checking or re-evaluation of the marks or answer sheets, as the evaluation process is done with utmost care and accuracy, and there is no provision for any such requests in the UPSC rules and regulations.
We hope that this article has helped you understand how to register complaints or queries about the UPSC CSE and other exams conducted by the UPSC. If you have any further questions or doubts, you can visit the UPSC website for more information and help.
Using Complaint Hub App
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