Where should complain? Policyholders should follow the grievance redressal mechanism of SBI LIFE, which consists of 3 levels. First, you should initiate the complaint to the customer support team. In this stage, call the toll-free SBI Life customer care number, e-mail, or file an online complaint. Policyholders may also report to the customer service desk of the nearest SBI Life Office of the location.
If you are a customer of LIC or a policyholder and facing an issue with the services of LIC then you can register complaints to the authorities. For this, policyholders or any person can call on the toll-free customer care number (helplines), e-mail or file an online complaint on the grievance portal of LIC.
Policyholders can call these helpline numbers (customer care), send an e-mail or visit the branches of the LIC customer zones. The details of the 73 Customer Zones are listed here.
Policyholders can register complaints about the insurance products and services of the New India Assurance to the concerned authorities or customer care executives. For this, you can call the toll-free number, e-mail or lodge an online complaint. You can raise complaints about these listed insurance products.