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Dear Team,

This has reference to order number ORDER #177231415996547, booked on 13th June ’24

I had booked an order of Rs 6990 on 13th June’24. While placing the order, I had inadvertently given wrong address for delivery of food.

I immediately tried to cancel and reorder the foods with correct location but I could not do the same within 1 minute of TAT.

Eventually, I tried calling the restaurant several times but no one picked up the phone neither till that time I was given the contact number of the delivery boy.

In the end, I end up paying for food which I never received.

Being a old customer of your organization, it’s my humble submission to the competent authority at swiggy to kindly look into my case and refund my amount as I mentioned, I end up paying for food which I never received.

Thanking you in anticipation

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