Most untrustworthy behavior by Chroma, we bought a french door Samsung refrigerator on Nov 3rd 2024, and the commited date for delivery was 7th Dec 2024. We got a delivery message in the morning of 7th Dec but the fridge was not delivered that day. When I called the store , they said there was a mistake and they have delivered the fridge to someone else by mistake. After which there was no stock and they have been commiting to deliver after every 15 days and when we call they again push by 2 weeks. Its 13th of Jan 2025 today and till now the fridge has not been delivered and there is no clarity on when it will be delivered. Chroma Kadubesanahalli Store manager and the staff has no courtesy to call and inform about the multiple delays and do not want to commit on any date of delivery. This is the WORST experience I had for buying appliance. Rs. 125000 are stuck with Chroma from 3 month and no product delivery insight.
No Product delievered for 2 and half month and no delivery date commitment.
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