I hope this email finds you well. My name is Hidayathulla, and I recently purchased a Hyundai Creta SO Knight Edition from the Popular Hyundai Tirur branch. While I am generally satisfied with the vehicle itself, I am facing significant inconvenience regarding the unavailability of genuine accessories.
I have been trying to add some accessories to my vehicle, such as the BOSE speaker and the front center speaker cover. However, every time I inquire about these items, I am told that the parts are not available. On some occasions, I do not even receive a response to my queries.
It is quite disappointing to see that these genuine parts are not available at your Tirur branch, especially when I have learned that many other Hyundai showrooms in Delhi and Mumbai are providing them to their customers. I request your immediate assistance in resolving this issue, as I am unable to enjoy the complete features of my vehicle due to the unavailability of these genuine parts in Kerala.
I kindly urge you to support me in acquiring these accessories as soon as possible. I can be reached at for further communication.
Looking forward to your prompt response and a resolution to my concern.
Thank you for your attention to this matter.
