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Nagaland Electricity Board: Online Electricity Complaints Helplines of Department of Power Nagaland


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Department of Electricity, Nagaland (

Department of Power Nagaland (Electricity) is owned by the state government of Nagaland. It distributes and provides electric power supply lines in hilly terrain areas of the eastern Himalayan state of Nagaland, India. Many rural and urban areas of districts in Nagaland are connected with the services of the election department. It is the only electricity provider in the state.

Many Nagaland Discom customers sometimes face issues related to electricity services in their concerned area or at home. Some want to get a fast resolution and try to contact the electricity department of Nagaland, but they don’t know how to register their complaints to the authorities.

Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others.

Many issues like power supply outages, wire sparkings in the area, meter defects, transformer power supply failures, or electricity bill related issues, if your problem is lie in these categories and want to lodge your complaint. Complaint Hub is the best place where you will get all details and information in one place to register your grievances.

You can raise your issues to these subdivisions or can use the information to lodge an online complaint on the portal.

Electricity Service Sub-Division of DOP, Nagaland:

  • Dimapur
  • Kohima
  • Chumukedima
  • Mon
  • Tuengsang
  • Wokha
  • Zunheboto
  • Phek
  • Mokokchung

You can call on the toll-free helpline numbers of the Nagaland electricity department that is given below in detail, just click on the numbers and call to Department for fast resolution.

If you are interested in online complaint registration then you can explore links of the official portals where you can reach and fill out the form, in the last submit it.

After submitting your online complaint, you will get a complaint reference number, please note it or save the reference and use it to track your complaint to know how much time it will take for the resolution of your issue related to electricity services.

Check the tables where you will get all the information in a well-listed format, use it and raise your voice.

Electricity Complaint Redressal Time: Immediate (24×7) or May take 6 to 60 days (Depending on the Issue)

Helpline Informations Related to the Department of Power, Nagaland to lodge complaints

Electricity customer’s Toll-Free Helpline Numbers of Department of Power, Nagaland (Nagaland Discom) to Register Complaints:

Nagaland Electricity Customer Complaint Numbers: 03702240178

Links of Electricity Board of DOP, Nagaland portal to lodge online complaints about electricity issues

Register for Account of Nagaland Discom for online complaint/services: Register
Complaint Electricity Supply Power Failure: Report Now

To know new customer IDs, report streetlight outages, RAPDRP Scheme, apply for new electricity connection, online bill payments, or electricity consumption calculations, visit the consumer portal of the Department of Power of Nagaland.

Not resolved or dissatisfied? Escalate or lodge a grievance with the Consumer Grievance Redressal Forum (CGRF), Department of Electricity Nagaland.

Further, you may file a petition with the Electricity Ombudsman, Nagaland with reason of dissatisfaction with the final order from the CGRF.

Complaint’s Categories of NAGALAND DISCOM:

Register Complaints about electricity Issues of:

NAGALAND DISCOM Electricity Bill related complaints:

  • Electricity Bill not updated, Fictitious arrear in Bill, erroneous amount in bill, paid but not shown in the bill
  • Any other bill related issues

NAGALAND DISCOM Electricity Transformers Complaints

  • Damage in transformer, disruption in supply, failure of power, overloading
  • Low/High Voltage, blasts in transformer, transformer wire sparks, burning of fuel inside the transformer

NAGALAND DISCOM Domestic or Smart Meter related Complaints:

  • Defected Meter, error in readings, charges of meter, meter wire terminal issue, other issues
  • The display is invisible, the supply power button is off, and the electricity supply is off at home
  • Issues of Meter sparking, Display not visible or not working
  • Output/Input Wire or terminal related faults or issues
  • Meter relocation requests or Meter is not active

NAGALAND DISCOM New Electricity Connection related Complaints:

  • Request/issue of reduction/enhancement of supply power load (voltage)
  • Applied but the new connection is not sanctioned, new pole requests, issue in the submission of documents, Saubhagya Scheme related complaints

NAGALAND DISCOM Power Theft Report

  • Report Frequent power theft in your area or neighbourhood
  • Any scheme related to cash incentives for reporting theft

Electricity Supply Related Complaints

  • 11KV fault, LT supply fault or Supply of 33KV fault issues in your local area, frequent electricity supply power outages, wire sparkings in the live wires, broken wires
  • Street light related issues or Transformer power failure, disconnected wires
  • High/low voltage, blast or spark in connection
  • Emergency report – accident due to electricity, possibility to happen it, open electricity wires on the poles or wires are leaning on the ground
  • Any other complaints – bribery, corruption or suggestions to improve service in your area


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