Electricity Department, Goa is owned by the state government of Goa and is a public sector company in the category of electricity distribution services. Its service area is spread in western ghats areas of Goa and the coastal region where it provides electricity supply in rural, western ghats hills, towns, and cities/districts of Goa.
Almost all households are customers of EDGOA. Many of them face issues like uncertain daily power supply outages, transformer blasts, streetlight outages, broken live wires, erroneous bill amounts, payment issues, or other issues related to electricity services.
| Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others. |
If you belong to the below lists sub-divisions of electricity services and want to complain to the nearest center. We will help you to raise your concerns.
Electricity Services Sub-divisions of the Electricity Department in Goa:
Complaint Hub is always ready for you to protect your rights and tell you where to raise your complaints. Please use the below-listed information of toll-free customer care helpline numbers in the table and register your complaint to the concerned authority, so you get a faster resolution of your grievances.
Also, the below information in the table that is list links to concerned portals to lodge online grievances and track the redressal of issues. We suggest that don’t hesitate to call or message to register your concerns to the department. The right solution in the limited time is your right. We encourage you to register your complaint about EDGOA-related services.
Electricity Complaint Redressal Time: Immediate (24×7) or May take 6 to 60 days (Depending on the Issue)
Helpline Information of Goa Electricity Board to Register Electricity Complaints
Toll-Free electricity customer care Helpline Numbers of Goa Electricity Board to register complaints about electricity services:
| Goa Electricity Complaint Numbers: | 1912 +918322490800 +918322458304 |
| Street Light Off Report Numbers: | 18002333949 18001803580 |
| EDGOA Contact Details | Click Here |
Links to the Goa Electricity Department portal to lodge online complaint about the supply and services of electricity
| Email: | customersupport@goaelectricity.gov.in |
| Goad EB Online feedback/complaint: | Register complaint |
| Apply for New Electricity Connection | Apply on website |
| Scheduled/Ongoing Electricity Outage of EDGOA | Outage Status |
| Pay Online Electricity Bill | Pay Now |
| Offline Forms for Electricity Services | Visit View/Download Page |
Complaints Categories of Electricity Department, Goa :
Complaint about electricity Issues of:
GOA DISCOM New Connection Issues:
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GOA DISCOM Electricity Supply Related Complaints:
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Report to GOA DISCOM about Electricity Theft in Rural or Urban Areas:
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GOA DISCOM Domestic or Industrial Meter Defect Related Issues:
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GOA DISCOM electricity Bill Related Issues:
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GOA DISCOM Electricity Transformer Related Complaints:
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GOA DISCOM Smart Meter Related Issues:
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GOA DISCOM Electricity Supply Related Information/Suggestions
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Resource:
- Electricity Department, Goa – edgoa portal
- Joint Electricity Regulatory Commission – jercuts portal
