Himachal Pradesh Police is the law enforcement agency for the state of Himachal Pradesh. HP Police operates under the Department of Home (Himachal Pradesh) and is headed by the Director General of Police. It is headquartered in Shimla. The force is responsible to maintain law & order in the state, protecting citizens from illegal/unlawful activities, and investigating serious and complex crimes, such as murder, rape, kidnapping, cybercrime, economic offences, etc.
Some of the major departments and special units are:
| Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others. |
- Crime Investigation Department (CID)
- Intelligence Wing
- Armed Police
- Women Cell
- Traffic Police
- Home Guards and Civil Defence
Other special units are the Crime Branch, Forensic Science Laboratory, Special Branch, Security Wing, Anti-Terrorist Cell, and Disaster Management Cell.
The administrative structure:
- The DGP Office (State Police HQ) is headed by the Director General of Police (DGP) and all Field and Non-Field departments come under DGP.
- Himachal Pradesh Police is divided into four ranges, namely Northern Range (NR), Central Range (CR), Southern Range (SR) and Intelligence & CID Range. Each range is headed by an Inspector General of Police (IGP) or a Deputy Inspector General of Police (DIG).
- The ranges are further divided into districts, each headed by a Superintendent of Police (SP) or a Senior Superintendent of Police (SSP). The districts are further divided into sub-divisions, circles, and police stations.
Need help or want to register a complaint with the Himachal Pradesh Police? To file a police complaint or lodge a First Information Report (FIR), you can contact your nearest police station or call the designated police helpline number. Additionally, an online platform is provided for submitting complaints or e-FIRs, specifically designed for non-cognizable offences. Please refer to the detailed guidelines and information below for precise instructions on connecting with the HP Police.
How to File an Online FIR or Complaint to Himachal Pradesh Police?
In Himachal Pradesh, residents have two main methods to report criminal or civil incidents to the police. Firstly, they can use the online citizen grievance portal of the Himachal Pradesh Police. Alternatively, they can visit the nearest local police station in person. To file an online FIR, residents can use the Crime and Criminal Tracking Network & Systems (CCTNS) provided by the Himachal Pradesh Police.
Understanding the Difference between a Police Complaint and an FIR:
- Police Complaint: This is an informal way to report an incident, and it can be submitted either orally or in writing. It is applicable for both cognizable and non-cognizable crimes.
- FIR (First Information Report): This is a formal report submitted to the police containing initial information about cognizable or non-cognizable offences, be it criminal or civil in nature. To file an FIR, residents need to visit the designated officer at their local police station.
Tip: To learn more about FIR, read “Cognizable or Non-Cognizable Offence: How to file an FIR to Police?”
Grievance Redressal Mechanism
According to the citizen charter of the Himachal Pradesh Police, the grievance redressal mechanism for citizen services is structured for transparent resolution by designated officers within defined timeframes. If a police complaint remains unresolved, escalation to higher authorities is an available option.
You can call the emergency helpline number, email your concerns, or use the online complaint filing system provided by the police department.
Police Complaint or FIR Fee:
| Registration Fee | No Charges (₹0) |
| Resolution Period | As per the rules defined by HP Police (read citizen charter) |
| FIR Filing | Immediately at the Police Station |
| Copy of FIR | Free of Cost (mandatory) |
The grievance redressal mechanism of HP Police has 3 levels within each administrative division:
- Level 1: Senior Superintendent of Police (SSP), District
- Level 2: Inspector General of Police (DIG/IGP), Range
- Level 3: Director General of Police (DGP), Himachal Pradesh
Note: If your complaints regarding citizen services or police operations, including matters related to misconduct and corruption, are not satisfactorily addressed, you can file an online grievance through the “HP CM Sewa Sankalp (eSamadhan)- Online Public Grievance Monitoring System.” This grievance can be forwarded to the Appellate Officer for the Himachal Pradesh Police within the Government of Himachal Pradesh.
File a Police Complaint or FIR to Himachal Pradesh Police
Suppose you need police intervention for an investigation of a civil to criminal case in Himachal Pradesh. In that case, you have two options: visit your local police station in person or use the online e-FIR system, depending on whether the matter is a cognizable or non-cognizable offence.
Emergency Help:
- In case of an emergency, dial 112 (HP–112 Emergency Response Support System (ERSS)) to report Police, Fire, Medical, or GRP emergencies.
- For direct assistance from the police control room, dial 100.
Report Cybercrime:
- If you need to report cybercrime in Himachal Pradesh, call 1930 to contact the cyber police station.
- File online complaints with the cyber police through the National Cybercrime Reporting Portal.
1. Police Helpline Number
Citizen Helpline Numbers of HP Police:
| Department, HP Police | Helpline Number |
|---|---|
| Emergency Helpline Number (PCR) | 112, 100; +919459100100 (SMS) |
| Anti-Ragging | 18001805522 |
| Anti-Corruption Bureau | +911772629893 |
| Report corruption (WhatsApp) | +918988700100 |
| Cybercrime | +911772620331 |
| State Police Control Room | +911772621711, +911772621618 |
2. Lodge a Police Complaint
To file an online police complaint with the Himachal Pradesh Police, please provide the following details:
- Personal Details: Complainant’s Name, Address, and ID Proof (if needed)
- Incident Location: The district and exact address where the incident occurred.
- Complaint Type: Choose from options such as Crime (Civil/Criminal), Incident, Cyber, or Miscellaneous.
- Subject of the Complaint
- Detailed Description: Present a comprehensive description of the incident, including relevant details.
- Supporting Documents: Attach any supporting documents you may have, such as photos, videos, or any document file.
- Scanned Copy of Written Application: If required, attach a scanned copy of the written application with your signature/thumb impression.
For Online Police Complaint:
| Complain to HP Police | File a complaint |
| Track complaint status | Track now |
| Give a Citizen Tips | Click Here |
| Email (HQ) | police-statecr-hp@nic.in |
| X/Twitter | @himachalpolice |
| Mobile App | HP Police Android | iOS |
If your complaints have not been addressed within the specified period, you may escalate the case to the circle/district police headquarters for further attention and resolution.
3. File an FIR
To report an FIR to the Himachal Pradesh Police, you can either visit the nearest Police Station for both civil and criminal cases or file an informal e-FIR on the HP Police portal.
Details required for filing an FIR:
- Complainant’s Name and Address
- Incident Details: Include the date, location, and a detailed description of the incident along with associated facts.
- Victim Information and Statements:
- Stolen Properties (if any): Such as jewellery, mobile phone, luggage, or other properties
- For Stolen Vehicle Incidents: Specify the vehicle number, model, or RTO registration details.
- Attach Documents, Images, or Videos: If available, attach relevant documents, images, or videos to provide additional context for a detailed FIR report.
After successfully submitting your FIR, make sure to obtain a copy of the FIR and details of the acknowledgement/FIR number (if not available in the FIR copy). This documentation is important for your records and any future reference.
| e-FIR to Himachal Pradesh Police | File an FIR |
| Contact your Police Station | Click Here |
Need more information related to Himachal Police? You may file an online RTI (Right to Information) request to the respective Police Department.
Level 1: District Superintendent of Police (SP), HP Police
If your case is pending without any resolution at the local police station or divisional office, particularly in criminal or corruption cases, it is recommended to escalate your complaint to the District Superintendent of Police (SP) within the Himachal Pradesh Police.
Contact District SP:
| SP, District | Contact Details |
|---|---|
| SP, Bilaspur | Phone: +911978224500 Email: sp-bil-hp@nic.in |
| SP, Baddi | Phone: +911795245800 Email: sp-baddi-hp@nic.in |
| SP, Chamba | Phone: +911899222242 Email: sp-cha-hp@nic.in |
| SP, Hamirpur | Phone: +911972292175 Email: sp-ham-hp@nic.in |
| SP, Kangra | Phone: +911892222244 Email: sp-kan-hp@nic.in |
| SP, Kinnaur | Phone: +911786222270 Email: sp-kin-hp@nic.in |
| SP, Kullu | Phone: +911902224700 Email: sp-kul-hp@nic.in |
| SP, Lahaul & Spiti | Phone: +911900202226 Email: sp-lah-hp@nic.in |
| SP, Mandi | Phone: +911905222470 Email: sp-man-hp@nic.in |
| SP, Shimla | Phone: +911772656535 Email: sp-shi-hp@nic.in |
| SP, Sirmaur | Phone: +911702225002 Email: sp-nah-hp@nic.in |
| SP, Solan | Phone: +911792220567 Email: sp-sol-hp@nic.in |
| SP, Una | Phone: +911975225056 Email: sp-una-hp@nic.in |
| DySP, Nurpur | Phone: +911893220455 Email: sdpo-nur-hp@nic.in |
Level 2: Range Inspector General of Police (IGP)
If your cases or citizen service grievances submitted at the district level are not addressed within the specified period, you can escalate the disputed case to the Inspector General of Police (IGP) at the Range Office.
Contact Range IGP:
| IGP, Range | Contact Details |
|---|---|
| DIG, Northern Range Dharamshala | Phone: +911892222570 Email: igp-nr-hp@nic.in |
| DIG, Central Range Mandi | Phone: +911905235800 Email: igp-cr-hp@nic.in |
| IGP, Southern Range Shimla | Phone: +911772625219 Email: igp-sr-hp@nic.in |
| DIG Int., CID | Phone: +911892222834 Email: N/A |
Level 3: Director General of Police (DGP), Himachal Pradesh Police
In the Himachal Pradesh Police, the Director General of Police (DGP) serves as the administrative Head. The DGP holds authority over all police matters, including the regions under the Range Inspector General of Police (IGP) and other police departments. If there are unresolved complaints or cases, it is recommended to escalate the matter to the DGP Office.
Contact HP DGP Office:
| Designation, Department | Contact Information |
|---|---|
| Director General of Police, HP | Phone: +911772626938 Email: dgp-hp@nic.in |
| ADGP HQ | Phone: +911772623063 Email: adgpphq-hp@nic.in |
| State HQ Contro Room | Phone: +911772621614 Email: police-statecr-hp@nic.in |
| ADGP Law & Order | Phone: +911772626960 Email: adgp-lao-hp@nic.in |
| SP L&O | Phone: +911772621714 Email: sp-lao-hp@nic.in |
| ADGP CID | Phone: +91177262177 Email: adgp-cid-hp@nic.in |
| IGP Intelligence | Phone: +911772625730 Email: igpintelligence-hp@nic.in |
| SP Narcotics | Phone: +911772629817 Email: sp-ndps-hp@nic.in |
| ADGP AP&T | Phone: +911772627361 Email: adgp-apt-hp@nic.in |
| ADGP/SV&ACB (Anti-Corruption) | Phone: +911772623048 Email: adg-acb-hp@nic.in |
For specialized assistance within the Himachal Pradesh Police, follow the guidelines established by the relevant department. Contact the police control room at the DGP HQ or your Local Police Headquarters for additional support.
You may also get help and support from the nearest police station, and it is advisable to consult with a legal professional, like a lawyer to take legal action or applicable laws within the jurisdiction of Himachal Pradesh.
