Download the ComplaintHub App

Download the ComplaintHub App

DGVCL: Register Online Complaint, Customer Care Helpline Numbers, and Electricity Services of Dakshin Gujarat VIJ Company Ltd

1 out of 5


Didn't find any solution? Ask in Complaint Hub Citizen Community, we will help you.

Leave A Review

Customer Service
Quality of service or product

DGVCL: 1. Customer Care Number | 2. Online Complaint

Dakshin Gujarat VIJ Company Limited, DGVCL ( Source –

Dakshin Gujarat VIJ Company Limited (DGVCL) is a subsidiary of Gujarat State Electricity Corporation Limited (GSECL) owned by the state government of Gujarat. Its services of electricity supply are available in the south Gujarat region.

Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others.

DGVCL has many domestic and industrial electricity consumers between the coastal region of southern Gujarat, the state border of Madhya Pradesh, and Maharashtra. This region is well developed because of a good and wetter climate than any other region of the state. Many customers use electricity for agricultural purposes to get groundwater or for water harvesting.

DGVCL Official Details

DGVCL Official Website
DGVCL Customer Care Numbers 19123
DGVCL Local Electricity Customer Helpline Numbers View Helpline Numbers
Lodge Online Complaint Register
Apply New Connection Apply Now
DGVCL Mobile App Android | iOS X

Reasons to Lodge complaint to DGVCL on customer care helplines and online portal to get solutions of:

  • Electricity power supply outage
  • Failure of Transformer
  • Error/ Payment of Bill, Electricity Bill issues
  • Smart meter, industrial meter issue
  • Emergency services/ other complaints

In the region of Surat, many industries are active and electricity consumption is more than in any other region. Sometimes due to many local reasons, or natural disasters electricity supply gets disrupted in the region.

If you are a customer of DGVCL and belong to one of these sub-divisions, that will be used to lodge your grievances.

Electricity Services Circles of DGVNL in Southern Gujarat to get services and register complaints:

  • Bharuch
  • Surat City
  • Surat
  • Valsad

Complaint Hub knows your problem, so we have provided all the helpline details of DGVCL in southern Gujarat on this portal. You can lodge your complaint by using the information of DGVCL toll-free helpline numbers that are provided for the customers. You can get the details from the below tables and can click on the numbers to call customer care for your electricity grievances.

If you want to register further the complaint that is not resolved by any authority of DGCL electricity department. You can visit the links of the DGVCL portal that is below listed in the tables. You can lodge your online complaint by filling out the form and can submit it.

After submission, please note down the complaint reference number for future reference. You can register your grievance to Gujarat Electricity Regulatory Commission by using this reference number.

All the data that is provided by the Complaint hub in the tables are verified and trustable. You can complain about electricity service by using the information.

The Procedure to Register Online Complaint, Application of New Online Electricity Connection, and Services of Dakshin Gujarat VIJ Company Limited (DGVCL)

The Procedure to register an online complaint or fill out the complaint form on the portal of DGVCL:

1st Method: Lodge Complaint on the customer care helpline numbers of DGVCL:

  • Visit Below, Click on the customer care numbers
  • Call and follow the IVRS steps to lodge your issue
  • Tell the issue to the executive and get the reference number of your complaint
  • Use this reference number to track your complaint status

2nd Method: Register online complaints on the DGVNL or GUVNL portal:

  • Visit the table of online services, click on the online complaint link
  • Log in to the portal if already have an account or register on the GUVNL portal
  • Connect your existing account of DGVNL by providing the bill with the no and date of the last bill
  • Now, select the online complaint link and click to fill out the complaint form
  • Provided the details of circle, division and address
  • Enter Name, address, and account number
  • Choose the category of complaint
  • Write a brief description of the issue
  • Upload any supportive document (Optional)
  • Click on the submit button
  • Note down the complaint reference number, track your complaint

The Procedure to Apply for New Electricity connection and steps to fill on the online application form:

Step 1:

Step first Procedure to apply for new connection

  • Click below in the table on the link to the new electricity connection – Apply Now
  • Fill out the following details of the registration form:
    • Select Discom – DGVNL
    • Fill in your username, password, and other personal details and submit it
    • Now use your username and password to login the GUVNL account

Step 2:

Step seond Procedure to apply new connection of DGVCL

  • Click on the LT new connection (for domestic – 1KW to 44kW load) or for HT new connection (for Heavy industrial usage)
  • Fill out the following information in the application form:
    • Select the service request information: Consumer type, category, purpose
    • Provide location details – nearest consumer number or poll number
    • Enter the address where the electricity supply is required
    • Provide the connection information (Optional)
  • Now Click on Proceed button
  • Provide the required documents and upload them:
    • Address proof, identity proof
    • Land ownership proof
  • Upload the personal passport-size photo and signature
  • Read the declaration of terms and conditions
  • Accept the declaration by clicking on the tick box
  • Click on the submit button and take a printout of the application form
  • Note down the application reference number to track your application status

Electricity Complaint Redressal Time: Immediate (24×7) or May take 7 to 60 days (Depends on the Issue)

Grievance Redressal Fee: ₹0/- (No Charges)

DGVCL Southern Gujarat Electricity Customer Care Helpline Numbers to Lodge Complaints

Call DGVCL southern Gujarat on these toll-free customer care Helpline Numbers for the redressal of your complaints related to electricity:

DGVCL Electricity Complaint Helpline Numbers 19123

Trusted SourceTrusted Source – 1. DGVCL

Visit for DGVCL Regional Electricity Customer Care Numbers:

Surat Rural: Complaint Numbers
Surat City: Helpline Numbers
Bharuch: Customer care Numbers
Valsad: Complaint Numbers

Trusted SourceTrusted Source

Lodge Online Complaints, Apply for New Electricity Connection on the DGVCL, Gujarat Portal, and also Track Other Services

Get online electricity services of DGVCL, lodge an online complaint, or apply for a new electricity connection on the portal of DGVCL (GUVNL).

Visit these links to get all the above-mentioned services:

To Lodge Online Complaint, Register/Login to DGVCL (GUVNL) Account Register/Log in
Report Electricity Theft: Report Now
DGVCL Office Contact Numbers (Fault Center) Click Here
The Cash incentive to report theft Cash Incentive
Apply for the New Electricity Connection of DGVCL Apply Now
Offline New Connection Form Download Form
Consumer Grievance Redressal Forum (CGRF) Visit CGRF
Electricity Ombudsman, Gujarat File Petition
Track Electricity Ongoing/Scheduled Outage Status Track Outage Status
Online Electricity Bill Payment Pay Now
Electricity Bill Payment Collection Centers Click Here
DGVCL Schemes Click here
Solar rooftop panel Apply Now

Trusted SourceTrusted Source – 1. DGVCL | 2. GUVNL | 3. Urja Mitra| 4. GERC

DGVCL (GUVNL) Electricity Complaint Types to Get Redressed:

Complaint about electricity Issues of:

Complaints of Transformer:

  • Overloading, failure of power in transformer, damage due to any reason
  • Capacity increase demand, live wire sparks in transformer

DGVCL Electricity Bill Issues :

  • Not updated, fictitious arrears in the bill, payment pending issue
  • Delivery of wrong DGVCL bill paid the bill but the amount is not updated in the bill

DGVCL (Gujarat) New Electricity Connection and Application related Issues:

  • Applied to increase or decrease the voltage power or electricity load, the connection is not accepted or rejected
  • Electricity pole requests, not installed in your area, Applied for a new streetlight in your area
  • Document related issues while applying under Saubhagya Scheme

Report to DGVCL Office About Electricity Theft

  • Electricity Theft by a suspicious person, or by any industry
  • Government scheme related to cash incentives to report electricity theft

DGVCL Smart meter or Domestic Meter related issues:

  • Meter defects, erroneous reading defaults in the new meter
  • Reading update issue, wire burning inside the meter, terminal failure
  • No power supply due to meter, smart meter charges related issue.,
  • Display, wire, button, or voltage failure due to meter defects
  • Any other complaints about smart metering

DGVCL Southern Gujarat Electricity Supply Related

  • Frequent power supply outage at home or in the sub-division, LT, 33KV, 11KV electricity faults
  • Streetlight related outage, power issue in transformer, voltage issue (High/low), blast due to voltage
  • Accidents due to electricity supply, live open wires that can lead to an accident
  • Complaints related to corruption/bribery against any employee or departmental person

First published on:


Complaint Hub has verified all the information on the post. If you have not found any solution, or information related to your issue, or want guidance to get redressal of any unique problem/complaint then you can connect with us without any hesitation.

You can message us directly from our Contact Us page or mail us at SUPPORT - We will respond to you with the procedure and guidance for your issues to get a faster resolution.

Read the Terms and Conditions to use the information for any commercial or profit purpose (Don't violate the Terms of Use). All the information is provided for self-help and guidance to know the rights of the common people.


User Reviews (1)

May 20, 2024

Taking too long time for service..

Overall (1 out of 5)
Customer Service (1 out of 5)
Quality of service or product (1 out of 5)
Affordability (1 out of 5)
I complaint about my power cut in dgvlc at 10 -30 am on 11 may 2024.. they did not come till 1-30 pm. Every time I call they said 10 min more .. they have to solve my problem in less time


Overall (1 out of 5)
Customer Service (1 out of 5)
Quality of service or product (1 out of 5)
Affordability (1 out of 5)



GWSSB: How to Register a Water Complaint with Gujarat Water Supply and Sewerage Board

Vadodara Municipal Corporation Logo

VMC: How to Register a Complaint to Vadodara Municipal Corporation?

Rajkot Mahanagarpalika Logo

Rajkot Mahanagarpalika: How to Register a Complaint to Rajkot Municipal Corporation (RMC)?

e-Nagar Gujarat Logo

E-Nagar Gujarat: How to File a Complaint to Nagar Nigam and Nagar Palika/Parishad in Gujarat?


I complaint about my power cut in dgvlc at 10 -30 am on 11 may 2024.. they did not come till 1-30 pm. Every time I call they said 10 min more .. they have to solve my problem in less timeDGVCL: Register Online Complaint, Customer Care Helpline Numbers, and Electricity Services of Dakshin Gujarat VIJ Company Ltd