DGVCL: 1. Customer Care Number | 2. Online Complaint
Dakshin Gujarat VIJ Company Limited (DGVCL) is a subsidiary of Gujarat State Electricity Corporation Limited (GSECL) owned by the state government of Gujarat. Its services of electricity supply are available in the south Gujarat region.
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DGVCL has many domestic and industrial electricity consumers between the coastal region of southern Gujarat, the state border of Madhya Pradesh, and Maharashtra. This region is well developed because of a good and wetter climate than any other region of the state. Many customers use electricity for agricultural purposes to get groundwater or for water harvesting.
DGVCL Official Details
| DGVCL Official Website | www.dgvcl.com |
| DGVCL Customer Care Numbers | 19123 18002333003 |
| DGVCL Local Electricity Customer Helpline Numbers | View Helpline Numbers |
| Lodge Online Complaint | Register |
| Apply New Connection | Apply Now |
| DGVCL Mobile App | Android | iOS X |
Reasons to Lodge complaint to DGVCL on customer care helplines and online portal to get solutions of:
- Electricity power supply outage
- Failure of Transformer
- Error/ Payment of Bill, Electricity Bill issues
- Smart meter, industrial meter issue
- Emergency services/ other complaints
In the region of Surat, many industries are active and electricity consumption is more than in any other region. Sometimes due to many local reasons, or natural disasters electricity supply gets disrupted in the region.
If you are a customer of DGVCL and belong to one of these sub-divisions, that will be used to lodge your grievances.
Electricity Services Circles of DGVNL in Southern Gujarat to get services and register complaints:
- Bharuch
- Surat City
- Surat
- Valsad
Complaint Hub knows your problem, so we have provided all the helpline details of DGVCL in southern Gujarat on this portal. You can lodge your complaint by using the information of DGVCL toll-free helpline numbers that are provided for the customers. You can get the details from the below tables and can click on the numbers to call customer care for your electricity grievances.
If you want to register further the complaint that is not resolved by any authority of DGCL electricity department. You can visit the links of the DGVCL portal that is below listed in the tables. You can lodge your online complaint by filling out the form and can submit it.
After submission, please note down the complaint reference number for future reference. You can register your grievance to Gujarat Electricity Regulatory Commission by using this reference number.
All the data that is provided by the Complaint hub in the tables are verified and trustable. You can complain about electricity service by using the information.
The Procedure to Register Online Complaint, Application of New Online Electricity Connection, and Services of Dakshin Gujarat VIJ Company Limited (DGVCL)
The Procedure to register an online complaint or fill out the complaint form on the portal of DGVCL:
1st Method: Lodge Complaint on the customer care helpline numbers of DGVCL:
- Visit Below, Click on the customer care numbers
- Call and follow the IVRS steps to lodge your issue
- Tell the issue to the executive and get the reference number of your complaint
- Use this reference number to track your complaint status
2nd Method: Register online complaints on the DGVNL or GUVNL portal:
- Visit the table of online services, click on the online complaint link
- Log in to the portal if already have an account or register on the GUVNL portal
- Connect your existing account of DGVNL by providing the bill with the no and date of the last bill
- Now, select the online complaint link and click to fill out the complaint form
- Provided the details of circle, division and address
- Enter Name, address, and account number
- Choose the category of complaint
- Write a brief description of the issue
- Upload any supportive document (Optional)
- Click on the submit button
- Note down the complaint reference number, track your complaint
The Procedure to Apply for New Electricity connection and steps to fill on the online application form:
Step 1:
- Click below in the table on the link to the new electricity connection – Apply Now
- Fill out the following details of the registration form:
- Select Discom – DGVNL
- Fill in your username, password, and other personal details and submit it
- Now use your username and password to login the GUVNL account
Step 2:
- Click on the LT new connection (for domestic – 1KW to 44kW load) or for HT new connection (for Heavy industrial usage)
- Fill out the following information in the application form:
- Select the service request information: Consumer type, category, purpose
- Provide location details – nearest consumer number or poll number
- Enter the address where the electricity supply is required
- Provide the connection information (Optional)
- Now Click on Proceed button
- Provide the required documents and upload them:
- Address proof, identity proof
- Land ownership proof
- Upload the personal passport-size photo and signature
- Read the declaration of terms and conditions
- Accept the declaration by clicking on the tick box
- Click on the submit button and take a printout of the application form
- Note down the application reference number to track your application status
Electricity Complaint Redressal Time: Immediate (24×7) or May take 7 to 60 days (Depends on the Issue)
Grievance Redressal Fee: ₹0/- (No Charges)
DGVCL Southern Gujarat Electricity Customer Care Helpline Numbers to Lodge Complaints
Call DGVCL southern Gujarat on these toll-free customer care Helpline Numbers for the redressal of your complaints related to electricity:
| DGVCL Electricity Complaint Helpline Numbers | 19123 18002333003 |
Trusted Source – 1. DGVCL
Visit for DGVCL Regional Electricity Customer Care Numbers:
| Surat Rural: | Complaint Numbers |
|---|---|
| Surat City: | Helpline Numbers |
| Bharuch: | Customer care Numbers |
| Valsad: | Complaint Numbers |
Trusted Source
Lodge Online Complaints, Apply for New Electricity Connection on the DGVCL, Gujarat Portal, and also Track Other Services
Get online electricity services of DGVCL, lodge an online complaint, or apply for a new electricity connection on the portal of DGVCL (GUVNL).
Visit these links to get all the above-mentioned services:
| To Lodge Online Complaint, Register/Login to DGVCL (GUVNL) Account | Register/Log in |
|---|---|
| Report Electricity Theft: | Report Now |
| DGVCL Office Contact Numbers (Fault Center) | Click Here |
| The Cash incentive to report theft | Cash Incentive |
| Apply for the New Electricity Connection of DGVCL | Apply Now |
| Offline New Connection Form | Download Form |
| Consumer Grievance Redressal Forum (CGRF) | Visit CGRF |
| Electricity Ombudsman, Gujarat | File Petition |
| Track Electricity Ongoing/Scheduled Outage Status | Track Outage Status |
| Online Electricity Bill Payment | Pay Now |
| Electricity Bill Payment Collection Centers | Click Here |
| DGVCL Schemes | Click here |
| Solar rooftop panel | Apply Now |
Trusted Source – 1. DGVCL | 2. GUVNL | 3. Urja Mitra| 4. GERC
DGVCL (GUVNL) Electricity Complaint Types to Get Redressed:
Complaint about electricity Issues of:
Complaints of Transformer:
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DGVCL Electricity Bill Issues :
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DGVCL (Gujarat) New Electricity Connection and Application related Issues:
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Report to DGVCL Office About Electricity Theft
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DGVCL Smart meter or Domestic Meter related issues:
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DGVCL Southern Gujarat Electricity Supply Related
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