The Employees’ Provident Fund Organisation (EPFO) provides social security, pension contributions, and fund-saving services to Indian salaried employees. Established in 1951, EPFO ensures social security with a focus on seamless service delivery.
Facing Issues with Your EPF Account? If you’re an EPFO beneficiary (employee, employer, or pensioner) experiencing problems with:
| Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others. |
- Pension contributions
- Advance withdrawals
- Fund saving
- Claims (including provident fund and interest)
- EPF account issues
You can easily complain online to the concerned EPFO department:
- EPFiGMS (EPF i-Grievance Management System): To lodge complaints related to provident fund contributions, advance withdrawals, pensions, UAN/Aadhaar linking, and online services.
- Helpline Numbers & WhatsApp: Regional EPFO offices have helpline numbers and WhatsApp numbers for grievance redressal.
- Email: You can also email your complaint to the concerned regional EPFO office.
Ensure you have a UAN (Universal Account Number) linked to your Aadhaar number. This is important for accessing online EPFO services, including grievance filing. Complete your KYC (Know Your Customer) process for a smooth online experience.
If you’re a pensioner, remember to update your Jeevan Praman Patra annually.
File Complaint to Employees Provident Fund Organisation (EPFO)
Initially, Members can use the EPFiGMS portal (https://epfigms.gov.in/) to register their grievances online. Need Help? If you face difficulties using the portal, don’t hesitate to contact the EPFO toll-free helpline (1800118005) or your regional EPFO office provided below.
Grievance Registration Fee and Redressal Time by EPFO:
| Grievance Registration Fee | ₹0 (No Charges) |
| Redressal Time | 15 days |
Still Unresolved? If the initial contact doesn’t resolve your issue, escalate your grievance by filing it online through EPFiGMS, sending an email to the concerned authorities, or contacting them through the Business WhatsApp number.
EPFO Toll-Free Helpline Numbers
The Toll-Free Helpline Numbers and WhatsApp numbers of EPFO are available to provide support and assistance for the online pension, PF withdrawal, and other Provident fund services. You may also register your complaint on these helpline numbers.
- EPFO Helpline Number: 1800118005
- E-mail: employeefeedback@epfindia.gov.in (employees), employeefeedback@epfindia.gov.in (Employers)
- Missed Call Number: 9966044425
- SMS Number: Send (SMS “EPFOHO UAN”) to 7738299899
- Head/Zonal Office Contact Number: View/Contact
EPFO Regional Office
EPFO Regional Office Business WhatsApp Helpline Number:
| Zonal Office | Regional Office | WhatsApp Number |
|---|---|---|
| Andhra Pradesh (Vijayawada) |
Guntur | 8632344123 |
| Kadapa | 9491138297 | |
| Rajahmundry | 9494633563 | |
| Vishakhapatnam | 7382396602 | |
| Bihar & Jharkhand (Patna) |
Bhagalpur | 8987299190 |
| Jamshedpur | 8986717019 | |
| Muzaffarpur | 6204358536 | |
| Patna | 7004042219 | |
| Ranchi | 8987790956 | |
| Bandra (Mumbai) |
Bandra | 2226470030 |
| Dadar | 9321255315 | |
| Nariman point | 9518588021 | |
| Powai | 2226476044 | |
| Bengaluru (Karnataka) |
Bengaluru (Central) | 6364264449 |
| Malleswaram | 8022230188 | |
| Electronic City | 7204453662 | |
| Koramangala | 9449961465 | |
| K.R. Puram | 8025658001 8025658006 |
|
| Peenya | 8023571377 | |
| Rajarajeshwari Nagar | 8792028994 | |
| Yelahanka | 8028460872 | |
| Chennai & Puducherry (Tamil Nadu) |
Ambattur | 6380131921 |
| Chennai (North) | 9345750916 | |
| Chennai (South) | 6380366729 | |
| Puducherry | 6380023914 | |
| Tambaram | 6380153667 | |
| Delhi, Uttarakhand, Jammu (Delhi) |
Dehradun | 8532889088 |
| Delhi (Central) | 8178457507 | |
| Delhi (East) | 7818022890 | |
| Delhi (North) | 9315075221 | |
| Delhi (South) | 9717547174 | |
| Delhi (West) | 7428595582 | |
| Haldwani | 9411530300 | |
| Gujarat (Ahmedabad) | Ahmedabad | 7383146934 |
| Bharuch | 2642266702 | |
| Naroda | 9428694145 | |
| Rajkot | 2812576399 2812576499 |
|
| Surat | 9484530500 | |
| Vadodara | 2652606247 | |
| Vapi | 9499703166 | |
| Vatva | 8733063428 | |
| Haryana (Faridabad) | Faridabad | 8278378542 |
| Gurugram (East) | 9717748636 | |
| Gurugram (West) | 9311354824 | |
| Karnal | 9996962805 | |
| Rohtak | 7082334526 | |
| Kerala & Lakshadweep (Thiruvananthapuram) |
Kannur | 8590323150 |
| Kochi | 4842566509 | |
| Kollam | 9497152553 | |
| Kottayam | 4812303206 | |
| Kozhikode | 7012997744 | |
| Thiruvananthapuram | 8075348085 | |
| Karnataka (Other Than Bengaluru) & Goa (Hubli) | Chikamagalur | 9482177426 |
| Goa | 8830110399 | |
| Gulbarga | 8472273862 | |
| Hubli | 8762525754 | |
| Mangalore | 9113938518 | |
| Mysore | 8105645793 | |
| Raichur | 9482390073 | |
| Shimoga | 8182275103 | |
| Tumkur | 7204055256 | |
| Udupi | 8202531172 | |
| Madhya Pradesh & Chattisgarh (Bhopal) | Bhopal | 6264800134 |
| Gwalior | 9301903862 | |
| Indore | 8305411688 | |
| Jabalpur | 6267777416 | |
| Raipur | 7712583890 | |
| Sagar | 8989041007 | |
| Ujjain | 9424441512 | |
| Maharashtra (Other Than Mumbai) (Pune) | Akola | 7242414050 |
| Aurangabad | 9405355287 | |
| Kolhapur | 9309866697 | |
| Nagpur | 9555313189 | |
| Nasik | 2532360974 | |
| Pune Cantt. | 8767108057 | |
| Pune (Akurdi) | 8766467490 | |
| Solapur | 9404912406 | |
| North-Eastern Region (Guwahati) | Agartala | 9402180891 |
| Guwahati | 8822142204 | |
| Shillong | 6033243231 | |
| Tinsukia | 9864860921 | |
| Odisha (Bhubaneswar) | Berhampur | 8249068089 |
| Bhubaneshwar | 7656849976 | |
| Keonjhar | 6370894727 | |
| Rourkela | 6372908815 | |
| Punjab & Himachal Pradesh (Chandigarh) | Amritsar | 9530589771 |
| Bhatinda | 6284364807 | |
| Chandigarh | 9463733422 | |
| Jalandhar | 6280718364 | |
| Ludhiana | 7719642517 | |
| Shimla | 7807929882 | |
| Rajasthan (Jaipur) | Jaipur | 1412740742 |
| Jodhpur | 9414138664 | |
| Kota | 7442425392 | |
| Udaipur | 7878817107 | |
| Telangana (Hyderabad) | Barkatpura, HYD | 9100026170 |
| Madhapur, HYD | 9100026146 | |
| Karimnagar | 9492429685 | |
| Kukatpally | 9392369549 | |
| Nizamabad | 8919090653 | |
| Patancheru | 9494182174 | |
| Siddipet | 9603262989 | |
| Warangal | 8702447772 | |
| Thane (Thane) | Kandivali (West) | 7977298051 |
| Kandivali (East) | 9321482815 | |
| Thane (North) | 9321666951 | |
| Thane (South) | 8928977985 | |
| Vashi | 9969036136 | |
| Tamil Nadu (Other Than Chennai) (Coimbatore) | Coimbatore | 9994255012 |
| Madurai | 9489938487 | |
| Nagercoil | 6381122366 | |
| Salem | 9080433650 | |
| Tirunelveli | 9489987157 | |
| Trichy | 6380109286 | |
| Vellore | 7397593330 | |
| Uttar Pradesh (Kanpur) | Agra | 8279696190 |
| Prayagraj (Allahabad) | 9336677186 | |
| Bareilly | 5812510628 | |
| Bellary | 6363778135 | |
| Gorakhpur | 9044977792 | |
| Kanpur | 5122215644 | |
| Lucknow | 9044856097 | |
| Meerut | 8923247687 | |
| Noida | 8595668945 | |
| Varanasi | 5422585339 | |
| West Bengal, A&N Islands & Sikkim (Kolkata) | Barrackpore | 3325010481 |
| Darjeeling | 8927703218 | |
| Durgapur | 9434085134 | |
| Howrah | 3326768120 | |
| Jalpaiguri | 9531641924 | |
| Jangipur | 9434111646 | |
| Kolkata | 3329521852 | |
| Park Street | 7439133837 | |
| Port Blair | 9434269504 | |
| Siliguri | 8001196411 |
EPFO members and stakeholders can use these WhatsApp business numbers of the regional EPFO offices of your concerned states. Send a message to get help or raise your concern.
Read More: EPFO (RO) WhatsApp Helpline Number
Tips – After successful registration of your complaint, keep the reference number to track the status of the complaint or use it for future grievance reference.
Register an Online Complaint
The EPF Integrated Grievance Management System (EPFiGMS) is an online grievance registration portal of EPFO where you can visit and fill out the online form to raise your concerns. You may also e-mail your issues. If your grievance is not redressed within 15 days period then send an e-mail to the higher authorities with the reference number.
EPFIGRMS Portal and E-mail to File an Online Complaint:
| Register an Online Grievance | File Complaint |
| Track Grievance Status | Visit EPFIGMS |
| support-gms@epfindia.gov.in |
Note – If your complaint is not resolved within 15 days or unsatisfied with the response, send an e-mail to rc.csd@epfindia.gov.in with the reference number of the grievance.
Steps to lodge your grievance:
- Visit the link above to file an online complaint.
- Select the type of membership status.
- Fill out the required information.
- Provide brief details about the grievance related to EPFO services.
- Upload the document (If asked)
- Submit the online form and note down the reference number.
Note – If your complaint is not resolved within 15 days, e-mail the higher authority or send a reminder.
Finally, you may approach the PFRDA Pension Ombudsman to raise your concerns.
For the EPFO claim form, visit here: Claim form help (epfindia.gov.in)
Note – You may now know the procedure and the authorities whom you can approach if your issues are not resolved.
Finally, if you are not satisfied then lodge a grievance on the CPGRAMS portal.
