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EPFO – Helpline Numbers and File an Online Complaint to Employees’ Provident Fund Organisation

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The Employees’ Provident Fund Organisation (EPFO) provides social security, pension contributions, and fund-saving services to Indian salaried employees. Established in 1951, EPFO ensures social security with a focus on seamless service delivery.

Facing Issues with Your EPF Account? If you’re an EPFO beneficiary (employee, employer, or pensioner) experiencing problems with:

Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others.
  • Pension contributions
  • Advance withdrawals
  • Fund saving
  • Claims (including provident fund and interest)
  • EPF account issues

You can easily complain online to the concerned EPFO department:

  • EPFiGMS (EPF i-Grievance Management System): To lodge complaints related to provident fund contributions, advance withdrawals, pensions, UAN/Aadhaar linking, and online services.
  • Helpline Numbers & WhatsApp: Regional EPFO offices have helpline numbers and WhatsApp numbers for grievance redressal.
  • Email: You can also email your complaint to the concerned regional EPFO office.

Ensure you have a UAN (Universal Account Number) linked to your Aadhaar number. This is important for accessing online EPFO services, including grievance filing. Complete your KYC (Know Your Customer) process for a smooth online experience.

If you’re a pensioner, remember to update your Jeevan Praman Patra annually.

File Complaint to Employees Provident Fund Organisation (EPFO)

Initially, Members can use the EPFiGMS portal ( to register their grievances online. Need Help? If you face difficulties using the portal, don’t hesitate to contact the EPFO toll-free helpline (1800118005) or your regional EPFO office provided below.

Grievance Registration Fee and Redressal Time by EPFO:

Grievance Registration Fee ₹0 (No Charges)
Redressal Time 15 days

Still Unresolved? If the initial contact doesn’t resolve your issue, escalate your grievance by filing it online through EPFiGMS, sending an email to the concerned authorities, or contacting them through the Business WhatsApp number.

EPFO Toll-Free Helpline Numbers

The Toll-Free Helpline Numbers and WhatsApp numbers of EPFO are available to provide support and assistance for the online pension, PF withdrawal, and other Provident fund services. You may also register your complaint on these helpline numbers.

EPFO Regional Office

EPFO Regional Office Business WhatsApp Helpline Number:

Zonal Office Regional Office WhatsApp Number
Andhra Pradesh
Guntur 8632344123
Kadapa 9491138297
Rajahmundry 9494633563
Vishakhapatnam 7382396602
Bihar & Jharkhand
Bhagalpur 8987299190
Jamshedpur 8986717019
Muzaffarpur 6204358536
Patna 7004042219
Ranchi 8987790956
Bandra 2226470030
Dadar 9321255315
Nariman point 9518588021
Powai 2226476044
Bengaluru (Central) 6364264449
Malleswaram 8022230188
Electronic City 7204453662
Koramangala 9449961465
K.R. Puram 8025658001
Peenya 8023571377
Rajarajeshwari Nagar 8792028994
Yelahanka 8028460872
Chennai & Puducherry
(Tamil Nadu)
Ambattur 6380131921
Chennai (North) 9345750916
Chennai (South) 6380366729
Puducherry 6380023914
Tambaram 6380153667
Delhi, Uttarakhand, Jammu
Dehradun 8532889088
Delhi (Central) 8178457507
Delhi (East) 7818022890
Delhi (North) 9315075221
Delhi (South) 9717547174
Delhi (West) 7428595582
Haldwani 9411530300
Gujarat (Ahmedabad) Ahmedabad 7383146934
Bharuch 2642266702
Naroda 9428694145
Rajkot 2812576399
Surat 9484530500
Vadodara 2652606247
Vapi 9499703166
Vatva 8733063428
Haryana (Faridabad) Faridabad 8278378542
Gurugram (East) 9717748636
Gurugram (West) 9311354824
Karnal 9996962805
Rohtak 7082334526
Kerala & Lakshadweep
Kannur 8590323150
Kochi 4842566509
Kollam 9497152553
Kottayam 4812303206
Kozhikode 7012997744
Thiruvananthapuram 8075348085
Karnataka (Other Than Bengaluru) & Goa (Hubli) Chikamagalur 9482177426
Goa 8830110399
Gulbarga 8472273862
Hubli 8762525754
Mangalore 9113938518
Mysore 8105645793
Raichur 9482390073
Shimoga 8182275103
Tumkur 7204055256
Udupi 8202531172
Madhya Pradesh & Chattisgarh (Bhopal) Bhopal 6264800134
Gwalior 9301903862
Indore 8305411688
Jabalpur 6267777416
Raipur 7712583890
Sagar 8989041007
Ujjain 9424441512
Maharashtra (Other Than Mumbai) (Pune) Akola 7242414050
Aurangabad 9405355287
Kolhapur 9309866697
Nagpur 9555313189
Nasik 2532360974
Pune Cantt. 8767108057
Pune (Akurdi) 8766467490
Solapur 9404912406
North-Eastern Region (Guwahati) Agartala 9402180891
Guwahati 8822142204
Shillong 6033243231
Tinsukia 9864860921
Odisha (Bhubaneswar) Berhampur 8249068089
Bhubaneshwar 7656849976
Keonjhar 6370894727
Rourkela 6372908815
Punjab & Himachal Pradesh (Chandigarh) Amritsar 9530589771
Bhatinda 6284364807
Chandigarh 9463733422
Jalandhar 6280718364
Ludhiana 7719642517
Shimla 7807929882
Rajasthan (Jaipur) Jaipur 1412740742
Jodhpur 9414138664
Kota 7442425392
Udaipur 7878817107
Telangana (Hyderabad) Barkatpura, HYD 9100026170
Madhapur, HYD 9100026146
Karimnagar 9492429685
Kukatpally 9392369549
Nizamabad 8919090653
Patancheru 9494182174
Siddipet 9603262989
Warangal 8702447772
Thane (Thane) Kandivali (West) 7977298051
Kandivali (East) 9321482815
Thane (North) 9321666951
Thane (South) 8928977985
Vashi 9969036136
Tamil Nadu (Other Than Chennai) (Coimbatore) Coimbatore 9994255012
Madurai 9489938487
Nagercoil 6381122366
Salem 9080433650
Tirunelveli 9489987157
Trichy 6380109286
Vellore 7397593330
Uttar Pradesh (Kanpur) Agra 8279696190
Prayagraj (Allahabad) 9336677186
Bareilly 5812510628
Bellary 6363778135
Gorakhpur 9044977792
Kanpur 5122215644
Lucknow 9044856097
Meerut 8923247687
Noida 8595668945
Varanasi 5422585339
West Bengal, A&N Islands & Sikkim (Kolkata) Barrackpore 3325010481
Darjeeling 8927703218
Durgapur 9434085134
Howrah 3326768120
Jalpaiguri 9531641924
Jangipur 9434111646
Kolkata 3329521852
Park Street 7439133837
Port Blair 9434269504
Siliguri 8001196411

EPFO members and stakeholders can use these WhatsApp business numbers of the regional EPFO offices of your concerned states. Send a message to get help or raise your concern.

Read More: EPFO (RO) WhatsApp Helpline Number

Tips – After successful registration of your complaint, keep the reference number to track the status of the complaint or use it for future grievance reference.

Register an Online Complaint

The EPF Integrated Grievance Management System (EPFiGMS) is an online grievance registration portal of EPFO where you can visit and fill out the online form to raise your concerns. You may also e-mail your issues. If your grievance is not redressed within 15 days period then send an e-mail to the higher authorities with the reference number.

EPFIGRMS Portal and E-mail to File an Online Complaint:

Register an Online Grievance File Complaint
Track Grievance Status Visit EPFIGMS

Note – If your complaint is not resolved within 15 days or unsatisfied with the response, send an e-mail to with the reference number of the grievance.

Steps to lodge your grievance:

EPFO Online Grievance registration guidance screenshot
EPFO Online Grievance registration guidance screenshot (
  • Visit the link above to file an online complaint.
  • Select the type of membership status.
  • Fill out the required information.
  • Provide brief details about the grievance related to EPFO services.
  • Upload the document (If asked)
  • Submit the online form and note down the reference number.

Note – If your complaint is not resolved within 15 days, e-mail the higher authority or send a reminder.

Finally, you may approach the PFRDA Pension Ombudsman to raise your concerns.

For the EPFO claim form, visit here: Claim form help (

Note – You may now know the procedure and the authorities whom you can approach if your issues are not resolved.

Finally, if you are not satisfied then lodge a grievance on the CPGRAMS portal.


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User Reviews (2)

Ram bilas suthar
Apr 21, 2024

pending pan card

Me bahut dino se prayaas kar rha hu Mera pan card panding show kr rha hai jiski wajah se mujhe pf nikalne me samasya ho rhi hai atah meri samasya ka samadhan kare
Excellent engineering pvt ltd
Apr 17, 2024

Regarding to change my name and account no

Overall (1 out of 5)
Customer Service (1 out of 5)
Quality of service or product (1 out of 5)
Affordability (1 out of 5)
Dear pf team, I have tried to change my account name and account details. but he has not changed my account details. Kindly support team


Overall (0.5 out of 5)
Customer Service (1 out of 5)
Quality of service or product (1 out of 5)
Affordability (1 out of 5)


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Me bahut dino se prayaas kar rha hu Mera pan card panding show kr rha hai jiski wajah se mujhe pf nikalne me samasya ho rhi hai atah meri samasya ka samadhan kareDear pf team, I have tried to change my account name and account details. but he has not changed my account details. Kindly support teamEPFO - Helpline Numbers and File an Online Complaint to Employees' Provident Fund Organisation