Uttarakhand Police – Lodge an Online FIR or Police Complaint to Uttarakhand Police

Uttarakhand Police is the law enforcement agency for the state of Uttarakhand. The state police headquarters is located in Dehradun, the capital city of Uttarakhand. The UK police is responsible for preventing and detecting crime and maintaining law and order in Uttarakhand state.

Uttarakhand police, headed by the Director General of Police (DGP), comes under the direct control of the Department of Home Affairs, Government of Uttarakhand. The administration structure is divided into 2 ranges, headed by the Inspector General of Police (IGP). Each range has jurisdiction over several districts, headed by the Superintendent of Police (SP).

Administrative Division:

• Kumaon Range: Almora, Bageshwar, Champawat, Nainital, Udham Singh Nagar
• Garhwal Range: Dehradun, Haridwar, Pauri Garhwal, Tehri Garhwal, Uttarkashi

Major Departments of UK Police:

• Crime Branch
• Intelligence Branch
• Special Task Force (STF)
• Anti-Corruption Bureau (ACB)
• Railways

Other special police units are Forensic Science Laboratory (FSL), Women Cell, Traffic Police, and Cyber Crime Cell.

Want to report an incident to the Uttarakhand Police? Report incidents to Uttarakhand Police via the toll-free helpline number, email, or by submitting an online e-FIR/complaint. Visit the nearest police station to officially register an FIR/NCR (Non-Cognizable Report) for civil/criminal offences in Uttarakhand.

If the submitted case is not addressed within the specified period, you can escalate the matter to higher police authorities.

Facing an emergency? Dial 112 (Emergency Response Support System) for immediate help from Uttarakhand Police. Additionally, for police assistance, directly call at 100.

How to File an e-FIR or Police Complaint to the Uttarakhand Police?

The Uttarakhand Police operates an integrated Crime and Criminal Tracking Network & Systems (CCTNS), enabling residents to report incidents. Citizens can lodge police complaints or file online e-FIRs (non-criminal) for cases concerning unknown accused or Non-Serious Reports.

Difference between police complaint and FIR:

• Police Complaint: This can be oral or written, accusing someone of an offence, applicable for both cognizable and non-cognizable crimes without a specific complaint format.
• FIR (First Information Report): Initial information, submitted orally or in a written format on plain paper, about cognizable offences (civil/criminal) to the police station.

Note that the FIR must be registered with the officer in charge or SHO of the Police Station, initiating a police investigation. Based on the FIR, the Magistrate may take subsequent action.

Be aware of your rights and safeguard against misconduct such as corruption or harassment by police officials, as defined in the “citizen charter” of the Uttarakhand Police.

Grievance Redressal Mechanism

As per the Home Department regulations, the grievance redressal mechanism of Uttarakhand Police’ is divided into three-tiered structures. Starts from the local police station and further the case can be escalated to the SP at the District, IG/DIG at the Range Office and finally, to the Director General of Police (DGP).

Filing a Complaint:

Ways to Lodge an FIR/Complaint with Uttarakhand Police:

• Online: File complaints/FIRs via the CCTNS, social channels, or the Uttarakhand Police App.
• Offline: Dial 112 for emergencies, use helpline numbers, or visit police stations in person.

Levels of Escalation:

1. Superintendent of Police (SP), District
2. Inspector General of Police (IGP), Range
3. Director-General of Police (DGP), Uttarakhand Police Headquarters

For pending cases, contact the designated Police Officer in the respective department.

Level 1: File an e-FIR or Complaint, Uttarakhand Police

If you want to file an FIR or police complaint, visit the local police station to UK Police. For less severe cases (civil/non-criminal incidents), submit an online e-FIR or Police Complaint through the Crime and Criminal Tracking Network & Systems (CCTNS).

When filing an FIR, provide:

1. Complainant Details: Name, address, and contact information.
2. Incident Details: Nature, victim and accused information (if known), and date/time.
3. Stolen Property or Motor Vehicle Details (if applicable).
4. Supporting Documents: Attach evidence like photos/videos of the incident, identity proof, document files, etc.
5. Specify the preferred Police Station for FIR registration.

Use plain paper for a simple application format, and note that there’s typically no specific format required for the FIR/complaint application.

1. File an FIR

Register an e-FIR (Non-SR cases):

Note: Dial 112 to register a police complaint about public nuisances such as smoking in public places, drinking alcohol, loud noise at night parties, or illegal activities.

Want to file a case? File a case online by e-filing to District/High Courts.

Emergency tip: In an emergency, you may “request help” from the 112 Emergency Response Support System (ERSS) in Uttarakhand, providing your location.

Citizen Helplines:

Report Cybercrime: Dial 1930 or submit a complaint online via the National Cybercrime Reporting Portal. Additionally, you may send an email describing the cybercrime to the Cyber Crime Department at ccps.deh@uttarakhandpolice.uk.gov.in.

2. Lodge a Police Complaint

Register a police complaint (Civil or Criminal) with Uttarakhand State Police:

Police Control Room:

• Police HQ: Report to Police Headquarters (DGP) by email at dgc-police-ua@nic.in or call at +919411112985.

Note: For more information from the Uttarakhand Police, you can file an online RTI (Right to Information) request with the department.

3. E-Services

The Uttarakhand Police provides various e-services for citizens, enabling convenient online access to certificates and licenses through CCTNS.

Apply online or download the necessary forms for:

• Police Clearance Certificate
• Domestic Help Verification
• Character Certificate Request
• Procession or Event/Performance
• Employee/Tenant Verification
• Protest/Strike

Access these citizen services online and download the forms through the Uttarakhand Police portal.

District Superintendent of Police (SP)

If your complaint remains unaddressed at the local police station, especially in cases involving criminal, serious, or corruption-related matters, it is advisable to escalate the issue to the Superintendent of Police (SP) in your district.

Please Note: If your citizen service complaints persist without resolution or if you have grievances regarding the conduct of the police, then submit a complaint online through the “UK CM Helpline 1905 – Uttarakhand State Grievance Redressal Digital System” to the Appellate Officer for Uttarakhand Police at the Home Department.

Contact respective district SP:

Level 2: Range Inspector General of Police (IGP), UK Police

At the second tier of the law enforcement hierarchy, the Inspector General of Police (IG) assumes the role of overseeing district law enforcement as the head of the Range. If a case remains unresolved at the District Senior Superintendent of Police’s (SSP) or SP level, then you may escalate the matter to the respective Range Inspector General of Police (IGP) in Uttarakhand.

Contact Range Inspector General of Police (IGP):

Level 3: Director General of Police (DGP), Uttarakhand Police

The Director General of Police (DGP) serves as the primary administrative authority, responsible for overseeing police affairs across all jurisdictions under the Range Inspector General of Police (IG) and police administration in Uttarakhand. If there are any unresolved complaints or cases at lower levels, citizens can escalate the cases to the DGP’s office for further review and resolution.

Contact Director General of Police (DGP) Office:

Need additional assistance? For department-specific support in Uttarakhand, adhere to the prescribed procedures established by the Uttarakhand Police. You may reach out Control Room of the Director General of Police or in urgent situations, visit the nearest police station.

Additionally, consider seeking assistance from a professional, such as a lawyer, for required legal advice.

Reference

• Uttarakhand Police Organizational Structure (uk.gov.in)
• Uttarakhand Police Helpline (uk.gov.in)