The Securities and Exchange Board of India is a non-statutory body of the Government of India. SEBI was constituted in April 1988 to regulate securities and stock market activities, promote investment & development, and protect investors in India.
The basic functions are described in the preamble of SEBI as “…to protect the interests of investors in securities and promote the development of, and to regulate the securities market and for matters connected therewith or incidental thereto.”
| Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others. |
Many investors face the issue of the transfer of securities, non-payment of dividends, and stock market-related. The complaints can be unsatisfactory responses from the companies concerned, not satisfied with the complaint resolutions of NSE & BSE, and many other investments and securities & bonds related complaints.
You can register complaints about issues related to registered intermediaries with SEBI, frauds, fake companies’ investments, Demat accounts, Exchange and brokerage, mutual funds, and related services. SEBI has provided an online portal SCORES to take the grievances of the investors and companies.
Complaint Registration Fee & Redressal Time Limit of SEBI:
| Registration Fee | No Charges (0) |
| Grievance Redressal Time | 7 to 30 working days. |
SEBI has provided helpline numbers, e-mails, and online portals where you can register an online complaint to get faster redressal of the issues regarding the services of security markets.
Helplines of SEBI to File a Complaint to the Securities and Exchange Board of India
SEBI (Securities and Exchange Board of India) has provided various helpline numbers for the investors where you can call to get help & instructions to get redressal of your issues. You can also register your complaint by providing appropriate information about the issue or problem that occurred.
The steps are simple, just call the helpline numbers or customer care numbers by clicking the numbers below. Select the language and talk to the customer care representative. Provide all the required information and description of the incident or issue.
SEBI Helpline Number
Helpline Numbers & Toll-Free Customer Care Numbers of SEBI:
| SEBI Helpline Number (Investor) (9 am to 6 pm, Excluding Public Holidays) |
18002667575 1800227575 |
| Official Address & Contact Numbers | Click to contact |
Note – If you do not get a satisfactory response then file an online complaint on the SCORES platform. Follow the instructions below for registration of online grievances.
Tips – You may also use the portal of CPGRAMS to lodge an online grievance about the department or ministries of the Government of India.
Register Online Complaints to SEBI on SCORES
SCORES is an online grievance redressal platform of SEBI where investors can register an online complaint about the issues or problems related to securities and investment services & companies. SEBI regulates and protects investors from fraud & unusual activities by registered companies & stock market manipulations.
Be aware of your rights as an investor and also explore legal solutions to financial and investment problems. You can use the information from the sections below to lodge an online complaint.
Details to Lodge an Online Complaint with SEBI:
| File an Online Complaint to SEBI | Register Now |
| Contact Regional Office of SEBI | Click to contact |
Note – E-mail secell@sebi.gov.in for complaints against Sahara India Real Estate Corporation Ltd and Sahara Housing Investment Corporation Ltd.
E-mails for Query/Suggestions and Companies Updates on SCORES:
| Category | |
|---|---|
| Query/Suggestions | asksebi@sebi.gov.in |
| Company Details Updates/ Authentication on SCORES | scores@sebi.gov.in |
Procedure:
- Visit the above link and register an account on the SCORES of SEBI.
- Login using the registered credentials.
- In the investor’s corner, click the complaint registration.
- Fill out the required information (Must fill in the red starred details).
- Provide the complaint details after selecting the category.
- Enter the details of the company (If complained to the concerned company).
- Select and fill out the appropriate details and upload the documents (If asked).
- Finally, submit it and note down the reference number to track the status of the complaint.
You can use this information to track the status from the above table and also send a reminder if your complaint is pending.
Not satisfied with the final resolution of SEBI? You may file a case with the Securities Appellate Tribunal (SAT), Mumbai to resolve your disputed matter.
Note – For complaints about finances, banking, NBFC services, and other primary dealers, approach the Ombudsman of RBI (Reserve Bank of India) to file an online grievance.
Visitors can learn more about the services by visiting the official website of SEBI where you can explore all the available information. We have only important and useful details for the common people.
