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DHBVN: Know Customer Care Helpline Numbers, Register Online Complaints, and Electricity Services of Dakshin Haryana Bijli Vitran Nigam

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DHBVN: 1. Customer Care Numbers | 2. Lodge Online Complaint

DHBVN logo
Dakshin Haryana Bijli Vitran Nigam (DHBVN) (Source – https://dhbvn.org.in/)

Dakshin Haryana Bijli Vitran Nigam (DHBVN) is owned by the state government of Haryana. The Zones of Southern Haryana are covered by DHBVN for the distribution of electricity services. This area mostly depends on agriculture and most electricity consumption is used in this field and village areas.

Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others.

Many villages face frequent electricity power supply outages. They don’t get 22 to 24 hours of continuous supply but merely get electricity for about 16 to 18 hours a day.

In the summer, many customers face many power cuts in rural as well as urban areas. f you are from these areas and don’t know the process to lodge an electricity complaint to DHBVN or a nearby sub-station.

Some reasons to register complaints to DHBVN on customer care helpline numbers and online portal by complaint form:

Issues that you must approach to register a complaint:

  • Electricity Supply Outage/Power off
  • Electricity bill related issues/rebates/arrears in the bill
  • Transformer failure, load enhancement
  • New electricity connection
  • Other online services issues, streetlight

Regional Circles of DHBVN South Haryana to Get Electricity Services, Lodge Complaint:

  • Bhiwani
  • Faridabad
  • Fatehabad
  • Gurugram – I, II
  • Hisar
  • Jind
  • Narnaul
  • Palwal
  • Rewari
  • Sirsa

Get all the information on the toll-free helpline numbers of DHBVN to lodge your complaint from the below-listed tables. You can click on the customer care numbers and then call and talk to the representative to get a resolution. You can register your complaint by telling your issue to the customer care assistant of DHBVN.

Want to lodge an online electricity complaint? Don’t worry, we have provided all the links to the DHBVN portal in the table that is available below. Visit and fill out the details and submit your complaint.

Using the complaint reference number, you can lodge a grievance against your last complaint to get a transparent redressal. Please visit the Haryana Electricity Regulatory Commission portal and download the form to lodge your grievance.

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How to Register Electricity Complaints, or Apply for New Electricity Connection of Dakshin Haryana Bijli Vitran Nigam (DHBVN)?

The process to register electricity complaints to DHBVN:

Follow this procedure:

Method 1: Lodge complaint by calling on customer care helpline numbers of DHBVN:

  • Click on the Customer care numbers from the below table (highlighted in red)
  • Directly call on these numbers and register your complaint
  • Click on the WhatsApp numbers from the below table and message your issue to the DHBVN office
  • Wait for a response and tell your issue or complaints
  • Please get the reference number to track the status of your complaint

Method 2: Register Online Complaint on the portal of DHBVN:

Procedure to fill Complaint form of DHBVN

  • Click the link to the online complaint form below
  • Fill in the following details of the complaint form of DHBVN:
    • Fill in the Personal details – names, emails
    • Enter the account number (from your bill)
    • Provide address
    • Select a category of your complaint – Supply, meter, bill, or other services (As mentioned)
    • Write the Description of your complaint with the required information
    • Upload a supportive document against the complaint (Optional)
    • Select the Circle, sub-division, and enter the area name (Don’t know circle or division, click on the search)
    • In the final step, click on the submit button and note the complaint number to track the status

The Procedure to Fill Out the Online Application Form for New Electricity Connection of DHBVN:

Step1:

  • Visit below in the table of online services
  • Click on the new electricity connection of DHBVN- Apply now link

Step 2:

Procedure of DHBVN New Electricity Connection

  • Fill out the new connection application form, enter the following information:
    • Fill in the General information:
      • Select – Circle, Division of your area
      • Select the category of the connection ( Domestic, other)
      • Application type (New Connection or other options)
      • Type of supply – Permanent/temporary
    • Fill in the Applicant information:
      • Applicant Type – Individual or other
      • Name, other personal information
      • Choose an identity proof – Passport, Pan card, Aadhar Card, Driving Licence, Ration Card, Electoral ID Card (Voter ID), PPP ID, Photo Identity card issued by government
      • Address where electricity supply is required – Enter Aadhar Number
    • Enter the required load details – (1. in KW, 2. Purpose of Supply)
    • Upload required documents:
      • Passport Size Photo (50KB)
      • Proof of ownership (Property) (500KB)
      • Proof of Identity ( Personal ID card) (500KB)
    • Tick on the terms and conditions (read the declaration carefully)
    • Enter the captcha and click on the apply button
  • Note down the application reference number and print out your application form
  • Use the reference number to track your application on the website

Electricity Complaint Redressal Time: Immediate (24×7) or May take 7 to 60 days (depending on the issue)
Grievance Redressal Fee: ₹0/- (No Charges)


DHBVN South Haryana Electricity Customer Care Helpline Numbers to Raise Complaints

Call DHBVN South Haryana on toll-free customer care Helpline Numbers to register your complaints related to electricity services, bills, or other issues:

DHBVN Electricity Complaint Numbers (Customer Care) 1912
18001804334
DHBVN WhatsApp Number +918813999708
Electricity Theft Report Numbers 18001801011
WhatsApp Number for Electricity Theft +917027008325
Zonal(Regional Centres) Complaint Numbers (Theft Report/Others) Regional Helplines

Trusted Source – 1. DHBVN

Links to Register Online complaints, Apply for New Electricity connections, and other Services of DHBVN

Loge online complaint or apply for an online application for a new electricity connection of DHBVN, and track your requests and complaints from the below links.

Email: 1912@dhbvn.org.in
Complaint on Twitter: Twitter id@DHBVN1912
Lodge online complaint of DHBVN: Register
Track online Complaint Status: Track Status
Apply for New Electricity Connection: Apply Now
Log in/Register for Online Services (Urban) Log in/Register
Get Status of Supply Outage in your Area: Outage Status
Consumer Grievance Redressal Forum, DHBVN Lodge Grievance
HERC Ombudsman Click Here
Online Electricity Bill Payment Pay Now
Solar Metering & Rooftop Service Apply Now

Trusted SourceTrusted Source – 1. DHBVN | 2. Urja Mitra | 3. HERC


DHBVN (Dakshin Haryana) Electricity Complaint Categories and Types:

Complaint about electricity Issues of:

DHBVN New Electricity Connection and Bill Related Complaints:

  • Fictitious arrear, Wrong Bill, Payment paid but the amount is not updated
  • New connection related complaints – Issues under Saubhagya Scheme, Applied but not sanction the new connection, the new meter is not provided, other issues

DHBVN Electricity Transformer and Power Supply Related Complaint:

  • Damaged, burnt, or sparking wire in the transformer, overloading of voltage, power failure, sudden blast, or fire in the transformer.
  • Power Supply Disruptions – Electricity supply outage in your zone, low or high voltage supply in 11KV faults, sudden wire issue in 33KV loading current fault, LT fault
  • Electricity poles are not installed or fell on the ground, wires are broken, streetlight power outage
  • Electricity Power theft report to the authority or emergency report about accidents due to wire contact, or broken wire is fell on the ground, fire in agriculture field due to electricity

DHBVN Industrial or Domestic Smart Meter Defects:

  • Replacement, renewal of electricity meter, Error in Accuracy of readings, upgrade request of meter to get load enhancement
  • Smart meter defects – failure of power due to meter sparks, no power, issue of irregular electricity supply, button issue, terminal, input/output wire defects.
  • Glass, display, the seal of meter is broken or not in good condition
  • Other smart meter issues under DHBVN in Southern Haryana.

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