Telangana State Police is the law enforcement agency for the state of Telangana. It was created from the remnants of the Andhra Pradesh Police on June 2, 2014. The Police Department is headed by the Director General of Police and headquartered in Hyderabad, Telangana. It comes under the Home Department of the government of Telangana.
Motto: “Duty, Honour, Compassion”
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Major special units and departments, such as:
- Intelligence
- Crime Investigation Department (CID)
- Anti-Corruption Bureau (ACB)
- Greyhounds and Octopus
- TSSP (Armed Reserve Force)
- Special Protection Force (SPF)
Other special departments are Prisons and Correctional Services, Disaster Response and Fire Services, and Railways and Road Safety for the enforcement of law and order, traffic regulation, and safety measures on the railways and roads.
Administrative Structure of Telangana Police:
- Districts: Each police district is headed by a District Superintendent of Police. Further, each district is divided into Subdivisions, Circles and police stations.
- Ranges: Each range is headed by an Inspector General of Police (IGP). The four ranges are Hyderabad, Warangal, Nizamabad, and Karimnagar.
- Zones: Each zone is headed by an Additional Director General of Police (ADG). Two zones are West and North.
- Commissionerates: These are urban police units, headed by a Commissioner of Police (CP). Nine Commissionerates are Hyderabad, Cyberabad, Rachakonda, Karimnagar, Warangal, Ramagundam, Nizamabad, Kothagudem, and Siddipet.
- DGP Office: It is the headquarters of the Telangana Police, headed by the Director General of Police (DGP).
Need help or want to lodge a police complaint/FIR? You can contact the local police station or file an online police complaint or e-FIR (for non-cognizable offences). For guidelines and detailed information, read below.
How to File an Online e-FIR or Complaint to Telangana Police?
Citizens can report a criminal or civil incident to the Telangana (TSP) Police online or its nearest local police station. For the online FIR, use the Crime and Criminal Tracking Network & Systems (CCTNS) of the TS Police.
Before this, you should know the difference between a Police Complaint and an FIR:
- Police Complaint: This is an informal complaint, and can be submitted orally or in writing. The police complaint is applicable for both cognizable and non-cognizable crimes.
- FIR: First Information Report to the police with initial information about cognizable offences. This should be submitted to a local police station.
Tip: To learn more about FIR, read “Cognizable or Non-Cognizable Offence: How to file an FIR to Police?”
Grievance Redressal
Citizens can file a police complaint online or offline with Telangana Police. You can use the CCTNS-TSP Portal for complaints or FIRs, dial the 112 (ERSS) Police emergency helpline number, and use the official police website/apps. Alternatively, visit the local police station to submit a written complaint/FIR or call the local police helpline number.
Police Complaint or FIR Fee:
| Registration Fee | No Charges (₹0) |
| Resolution Period | As per the rules defined by Telangana State Police (read citizen charter) |
| FIR Filing | Immediately at the Police Station |
| Copy of FIR | Free of Cost (mandatory) |
The grievance redressal mechanism of Telangana Police has 4 levels within each administrative division:
- Level 1: Superintendent of Police (SP), District
- Level 2: Deputy Inspector General of Police (DIG), Range
- Level 4: Inspector General of Police (IGP), Zone
- Level 3: Director General of Police (DGP), Telangana Police
Police Commissionerate: You can escalate the case to the Commissioner of Police (CP), City Commissionerate. Further, you may approach the DGP Office.
Note: In case of unsatisfactory resolution of concerns related to citizen services or police functioning, you may file an online grievance through the “Prajavani- Public Grievance Redressal Portal (CPGRAMS)” directed to the Appellate Officer for Telangana Police within the Home Department of the Government of Telangana.
Level 1: File an e-FIR or Complaint, Telangana State Police
To initiate a police investigation in Telangana, you can file a complaint or an FIR at the local police station, either in person or online e-FIR, depending on the nature of the case or incident (civil/criminal).
For Police Help:
- Emergency: For emergencies, you should dial 112 (TSP–112 Emergency Response Support System (ERSS)) to report Police, Fire, Medical, or GRP emergencies in Telangana. Dial 100 for direct access to the police control room in urgent situations.
- Report Cybercrime: To report cybercrime, call 1930 or register complaints through the National Cybercrime Reporting Portal.
Police Helpline Numbers for Citizens:
| Office/Department, Telangana Police | Helpline Number |
|---|---|
| Toll-Free Emergency Helpline Number (PCR) | 112, 100 |
| Women/Child Helpline | 1091; 1098 (Child) |
| State Police HQ | +914023286966, +918712681251 |
Lodge a Police Complaint
For general cases, register a police complaint online through CCTNS Telangana or at the local Police station in Telangana.
To lodge an online police complaint, provide the following details:
- Complainant Details with Name, Address, and ID Proof (if required)
- Accused Information (if applicable)
- Incident details with Location, Type of Incident, Timing, and relevant documents (images, videos, etc.)
- Preferred Police Station
- Complaint: Provide a detailed description with facts.
- Documents (if required)
Complain to Telangana State Police:
| Register online complaint to the Telangana Police | File a complaint |
| Track complaint status | Track now |
| @telanganadgp |
If your complaint remains unaddressed or without a response within 7 days, escalate to the Circle Office or Superintendent of Police (SP) in your district.
Note: You can also report the corrupt practices of the Police Officers or misuse of power by the local police.
File an FIR
To report an FIR to Telangana Police, choose either method:
- Offline: Visit the nearest Police Station to orally or in writing report the incident for both civil and criminal cases.
- Online (e-FIR): File an e-FIR (for unknown accused and non-SR cases only) via CCTNS Telangana.
Required Details for FIR:
- Complainant: Name and Current & Permanent Address
- Incident: Date, Location, and Details of the incident
- Description: Explain the incident with facts.
- Victim: Personal information, Address, and Statement (if any)
- Stolen Property (if any): Type (jewellery, luggage, electronics, etc.)
- Motor Vehicle Details (if applicable): Vehicle number, Model, and Registration at RTO
- Attachments: Supporting documents, images, or videos.
CCTNS – Telangana Police:
| e-FIR to the Telangana Police | File an FIR |
| View filed FIR | View/track |
| Submit Police Feedback | Click Here |
| Contact your Police Station | Click Here |
After submitting the FIR form online through CCTNS Telangana Police, remember to note the FIR number or download a copy of the e-FIR.
Tip: After filing an FIR at your local Police Station, collect a copy of the FIR (free of cost) along with an acknowledgement receipt.
E-Services
You can also access online citizen services provided by Telangana Police through the Crime and Criminal Tracking Network & Systems (CCTNS). Visit the official “https://www.tspolice.gov.in/” portal or Mee Seva to apply online or download forms.
The available services are:
- Police Certificates (PC)
- Verification Requests
- Lost Property/Missing Person Registration,
- Permission for Event/Procession or Protest/Strike
- Arms, hotel, and other licenses
Need more information related to Telangana Police? You may file an online RTI (Right to Information) request to the respective department of Telangana Police.
Police Commissionerates, Telangana State Police
To escalate unresolved complaints, contact the Police control room or email the Commissioner of Police in the City Police Commissionerates.
Contact details of City CP Control Room:
| City | Control Room Number |
|---|---|
| Cyberabad | Phone: +914027853418, +9177853412 Mobile: +919490617523 |
| Hyderabad | Phone: +914027852333, +9127852435, +9127852436 Mobile: +918712661000, +918712660000 |
| Karimnagar | Phone: +918782249333 Mobile: +918712670744, +918712670745 |
| Khammam | Phone: +918742223199 Mobile: +918712659111 |
| Nizamabad | Phone: +91846226090 Mobile: +919490594226 |
| Rachakonda | Phone: +914027853030, +9127854040 Mobile: +918712662666, +918712662667 |
| Ramagundam | Not available Mobile: +918712656597 |
| Siddipet | Not available Mobile: +918712667100 |
| Warangal | Not available Mobile: +918712685048 |
District Superintendent of Police (SP), TSP
For matters not resolved at the local station, especially in criminal or corruption cases, reach out to the Superintendent of Police (SP) in your district within the Telangana Police system.
Contact District SP:
| District | Control Room Number |
|---|---|
| Adilabad | Phone: +918732236147 Mobile: +918712659970 |
| Jagityal | Phone: +9198724223100 Mobile: +918712656811 |
| Jayashankar Bhupalpally | Not available Mobile: +918712658159 |
| Jogulamba Gadwal | Not available Mobile: +918712670306 |
| Kamareddy | Not available Mobile: +918712686133 |
| Kothagudem | Phone: +918744242097 Mobile: +918712682128 |
| Kumarambheem Asifabad | Not available Mobile: +918712670557 |
| Mahabubabad | Not available Mobile: +918712656928 |
| Mahabubnagar | Not available Mobile: +918712659360 |
| Medak | Phone: +91845223533 Mobile: +918712659970 |
| Mulugu | Not available Mobile: +918712670120 |
| Nagarkurnool | Phone: +918540230330 Mobile: +918712657709 |
| Nalgonda | Phone: +91868222242 Mobile: +918712670421 |
| Narayanpet | Not available Mobile: +918712670399 |
| Nirmal | Phone: +918734247433 Mobile: +918712659555 |
| Rajanna Sircilla | Phone: +918723232233 Mobile: +918712659970 |
| Sangareddy | Phone: +918455276441 Mobile: +918712656739 |
| Suryapet | Phone: +918684223100 Mobile: +918712686057 |
| Vikarabad | Not available Mobile: +918712670056 |
| Wanaparthy | Phone: +918545231100 Mobile: +916303923200 |
Level 2: Range Deputy Inspector General (DIG), Telangana State Police
At level 2, a Deputy Inspector General (DIG) is assigned to oversee law enforcement in each Range. If a case persists unresolved after contacting the District Superintendent of Police, escalate the matter to the respective Range DIG.
The ranges are:
- Hyderabad Range: Nalgonda, Siddipet, Vikarabad, Mahabubnagar, Narayanpet, Nagarkurnool, and Wanaparthy
- Nizamabad Range: Kamareddy, Medak, and Sangareddy
- Warangal Range: Mahabubabad, Mulugu, Bhoopalpally, and Kothagudem
- Karimnagar Range: Siricilla, Jagityal, Asifabad, Nirmal, and Adilabad
Level 3: Zonal Inspector General of Police (IGP), TSP
If your cases are not addressed at the level of the range office then you may escalate the disputed case to the Zonal Inspector General of Police (IGP).
Contact details of Zonal IGP Office:
| IGP, ZONE TSP | PHONE NUMBER |
|---|---|
| IGP Warangal Zone | +914023212225, +914027852569 Fax: +914023214727 |
| IGP Hydebad Zone | +914023233657, +914023233658 |
Level 4: Director General of Police (DGP), Telangana State Police
In Telangana Police, the Director General of Police (DGP) assumes the role of the Head of the State Police. The DGP holds authority over all police matters, including the Zonal Inspector General of Police (IGP) and Range Deputy Inspector General of Police (DIG). If complaints or cases persist unresolved, it is recommended to escalate the matter to the DGP Office.
Contact TSP DGP Office:
| DEPARTMENT, TSP | CONTACT NUMBER |
|---|---|
| DGP Telangana Police | +9140232831, +9140235170, +914027852242, Fax: +914023296565 |
| DG SPF | +914027538061, +914027538065, Fax: +914027538064 |
| ADGP Railways | +914023235498, Fax: +914027852301 |
| DG Fire Services | +914023442944, +914023442955, Fax: +914023260081 |
| DG Prisons (Jails) | +914024528877, +914024577574 Fax: +914524566810 |
| ADGP Controller, Legal Metrology | +914027612170, +914027612706 |
| ADGP CID | +914023242424, +914023237474 |
| ADGP L&O | +914023239966, +914023239988 |
| ADGP INTELLIGENCE | +914023263246, +914023235132 |
| ADGP Drugs | +914023713563, +914023814360 |
| ADGP Legal | +914023214940, +914027852515 |
For specialized assistance within Telangana State Police, you may follow the guidelines provided by the relevant department. Additionally, contact the control room of the State or Local Police Headquarters for further assistance.
Visit the nearest police station for specific guidance and support, and consider seeking advice from a legal professional, like a lawyer, for insights into potential legal actions or remedies within the jurisdiction of Telangana.
